EVENTS
JD Hillberry
Workshops
Fort Worth, TX :
November 17 - 19, 2017

Subject: Smooth Skin

NEW 2018 dates coming soon
More workshops:
full details
Pencil Kit & DVD
Everything I supply in my live workshops
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Mike Sibley
WORKSHOPS:
New US, CANADA
and UK Studio dates
available early 2018

Workshops ONLINE
8-week BEGINNERS
INTERMEDIATE, ADVANCED
6-wk TRADITIONAL SHADING
Join me at Drawspace.com
full details

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Moderator: Mike Sibley

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Cant upload avatar

Postby Bev » Thu Nov 12, 2015 11:19 am

I want to change my avatar, never had a problem before, and although I have reduced it down to a minute file size I keep getting the message that my file does not meet the right requirements, I cant even reload my old one which was fine previously.
Bev.

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Joined: Tue Nov 10, 2015 12:32 pm
Location: Lanchester, UK

Re: Cant upload avatar

Postby Caroline » Thu Nov 12, 2015 2:41 pm

I had a problem too. I had to make it a PNG file before it was small enough. Try changing the file name of your old avatar. I've been on forums before where if you alter th file and don't change the name, it doesn't recognise the newly saved file.

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Location: Thirsk, UK

Re: Cant upload avatar

Postby Mike Sibley » Thu Nov 12, 2015 3:46 pm

If you continue to have problems, Bev - send me your image and I'll try to post it for you. I'm fairly certain I've done that at least once in the past.
Mike Sibley
Website: www.SibleyFineArt.com
Book: Drawing from Line to Life
Blog : Drawing from Line to Life blog
Visit my Starving Artists for free and subscription galleries

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Posts: 396
Joined: Wed Feb 20, 2013 12:16 pm
Location: Somerset UK

Re: Cant upload avatar

Postby Bev » Thu Nov 12, 2015 5:00 pm

Thanks Mike and Caroline, problem sorted.
Bev

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